We often find ourselves juggling numerous usernames and passwords for various platforms and services. If you’re a MyViking Journey user and have forgotten your login credentials, fear not! This article will guide you through the process of resetting your username and password, ensuring a smooth and hassle-free experience while accessing your Viking River Cruises account.
Read More: MyViking Journey Mobile Application
Important Requirements for Participating in My Viking Journey
Before we dive into the steps of resetting your username and password, let’s first understand some essential requirements for participating in My Viking Journey:
1. Viking River Cruises Booking
To access My Viking Journey, you must have a booking with Viking River Cruises. Your booking reference number will be required during the login process.
2. Access to the Internet
Ensure you have a stable internet connection. You’ll need it to access the My Viking Journey website and complete the password reset process.
3. Valid Email Address
Make sure the email address associated with your Viking River Cruises booking is valid and accessible. Viking will send you important notifications and instructions to this email.
Steps to Reset My Viking Journey Login Password
Now that you understand the prerequisites, let’s move on to the steps involved in resetting your My Viking Journey login password:
Step 1: Visit My Viking Journey Website
Open your web browser and go to the official My Viking Journey website. You can do this on your computer, tablet, or smartphone.
Step 2: Click on “Forgot Your Password?”
On the login page, you’ll find an option that says “Forgot Your Password?” Click on it to initiate the password reset process.
Step 3: Enter Your Booking Reference Number
You will be prompted to enter your booking reference number. This is a unique identifier associated with your Viking River Cruises booking. Input the correct reference number and click “Submit.”
Step 4: Follow Email Instructions
Viking River Cruises will send you an email with instructions on how to reset your password. Check your inbox, including your spam folder, if necessary, for this email.
Step 5: Create a New Password
Follow the instructions provided in the email to create a new password for your My Viking Journey account. Make sure to choose a strong password that combines letters, numbers, and special characters for added security.
Step 6: Log in with Your New Password
Once you’ve successfully reset your password, return to the My Viking Journey login page. Enter your username and the new password you just created to access your account.
How do I Reset My Username?
If you’ve forgotten your My Viking Journey username, don’t worry; it happens to the best of us. Follow these steps to retrieve or reset your username:
Step 1: Contact Viking Customer Support
To recover your username, you’ll need to reach out to Viking River Cruises’ customer support team. You can find their contact information on the official website or in your booking documents.
Step 2: Provide Necessary Information
When you contact customer support, be prepared to provide them with details such as your booking reference number, full name, and any other information they require to verify your identity.
Step 3: Retrieve or Reset Username
Once you’ve provided the necessary information, the customer support team will assist you in either retrieving your forgotten username or helping you create a new one.
Conclusion
In the fast-paced world of online account management, forgetting usernames and passwords is common. However, with the easy-to-follow steps outlined in this guide, resetting your My Viking Journey login credentials is a breeze. Now, you can continue to explore the exciting offerings of Viking River Cruises with confidence.